Thank you to everyone who completed our recent Wellington Place Customer Satisfaction Survey.
We really appreciate the time you spent completing the survey, and we’d like to share some of the results with you.
707 of you have provided valuable feedback on how we can continue to make Wellington Place a great place to work, dine and enjoy!
Results
A whopping 99% of people surveyed rated Wellington Place above average as a place to work, with one in three rating it as ‘excellent’.
95% of respondents said they would recommend working at Wellington Place to others.
96% said you felt ‘Safe’ or ‘Very Safe’ at Wellington Place, with 91% rating the reception staff as ‘Friendly’ or ‘Very Friendly.
Events
Our top three most popular events were Street Food in the Square, Markets in the Square and Light Night. We will continue to offer a great range of events throughout 2025, and will be involved in exciting city-wide events too!
97% rated the range of events as ‘Good’ or ‘Very Good’, with 94% of respondents believing that the events contribute to a positive work-life balance.
Amenities
96% rated the range of amenities as ‘Good’ or ‘Very Good’ with the urban gardens, hydration station and little free library the most used amenities. For those unaware our table tennis, fussball and free bike hire are located behind 1 Wellington Place and our outdoor exercise machines are behind building 12. Click here to find out more.
Travel
We received a number of comments regarding bus and train travel which will be passed on to the relevant companies by our travel planning team, If you have any travel related questions please contact Charlotte in our travel team at charlottebest@hydrock.com
Your questions answered:
Throughout the survey, we received some common questions that we thought would be helpful to answer…
“I didn’t know Wellington Place ran so many events, where can I find out more?”
You can sign up for our Parklife e-newsletter to receive monthly emails listing all upcoming events, giveaways, blogs and news.
You can also pick up a free newspaper from any of the buildings’ main receptions, download our app, check out the events board outside Wellington Central or follow us on social media. We’re on Facebook, X, Instagram, LinkedIn, YouTube
“More seating is needed in summer”
We now have more seating areas behind buildings 11 & 12 and more deck chairs will be provided in the summer months.
Winner
Congratulations to E.B. from Saffery who was picked at random from the entries and has won a £100 Love2Shop voucher and a £100 donation to Women’s Aid.
Plus a shout-out goes to HMRC for being the company that submitted the most surveys, with 160 responses.
Thank you
We will take the time to go through all of your responses, and action in anything that needs our attention.
If you have any questions about the survey or need to get in touch with us directly, please email: info@wellingtonplace.co.uk
